Insights from the Modern MBA episode “Why U.S. Airlines Stopped Caring”, published June 13, 2026.
The disparity between U.S. and Asian airlines isn't just about government subsidies; it's a fundamental difference in business models. While U.S. carriers rely on credit card revenue to survive, Asian airlines must compete through superior service and infrastructure to capture international transit traffic. This forces them to treat passengers as customers rather than costs to be minimized.
Topics: aviation, business strategy, global economy, customer experience
