What Is Your Team Afraid to Tell You? | A Bit of Optimism: Feelings at Work | PART 3
A Bit of Optimism
Jul 28, 2026
Feedback is often avoided due to discomfort, but it is the most powerful tool for professional growth and team health. By adopting structured techniques like 'Spears' and 'FBI', leaders can transform feedback from a source of anxiety into a collaborative, preventative practice that builds trust and performance.
Key insight: The 'Spears' technique, learned from the US Air Force, allows team members to proactively ask for critical input on their work, effectively depersonalizing criticism and turning it into a collaborative effort to improve outcomes.